Ocean City Soft Play
- Those in charge of the child/children are solely responsible for the control, care and safety of their child/children at all times whilst at YMCA. We do not accept responsibility
- Those in charge of the child/children are under no circumstances allowed to leave the building without taking the child/children within their care with them.
- YMCA reserves the right to request anyone, child or adult, to leave if their behaviour is likely to threaten the safety or enjoyment of others.
- All notices regarding the safe use of the equipment must be observed at all times. Refusal to observe these notices will result in the child or adult being asked to leave
- In the event of any accident or injury please notify a member of the team to assist you with the first aid of the child.
- Socks must be worn at all times.
- Shoes must not be worn on any of the equipment.
- We recommend that children wear clothing which covers their arms and legs whilst playing. Jewellery, and any loose objects in pockets should be removed prior to play.
- Our toddler areas are specifically designed for younger children and are subject to appropriate height and/or age restrictions. Children who do not meet the criteria for entry should refrain from using these areas.
- Food and drink must not be taken into the toddler area or on to any of the play equipment.
- Children who are unwell must not use the facilities
- Children should have their arms and legs covered to prevent friction burns
- YMCA Plymouth premises are alcohol free. Any customer found to be consuming or under the influence of alcohol will be asked to leave.
- We are strictly a no smoking venue. This includes not permitting the use of electronic devices on our premises.
- YMCA takes no responsibility for property lost or left behind on the premises. Found items will be donated to charity if not collected within 14 days.
- CCTV cameras are for the sole use of the Company only as part of the security procedures of the building to monitor exit, entrance and payment points.
- Personal items are left at own risk YMCA cannot accept any liability for theft
- Due to the current climate our sessions can sometimes be quieter than normal, we reserve the right to cancel and change sessions with less than 20 customers booked.
- During spells of extreme weather, we may on occasion close earlier than normal operating hours.
To avoid disappointment please call us on 01752 201918 prior to travelling on particularly warm/snowy days. Please see our social media pages for updates on opening hours.
Entry is based upon customer acceptance and adherence of the above stated rules.
Our team are here to help – please ask if you need assistance.
